Privacy Policy

CINO Vista Consulting, LLC (“CINO Vista,” “we,” “our,” or “us”) operates https://www.cinovista.com (the “Site”) as the online presence of our private executive advisory practice. We advise CEOs, founders, executive directors, and provider owners at IDD and HCBS agencies. This Privacy Policy explains what information we collect through the Site, how we use it, how we protect it, and the rights you have over it.

This Policy applies only to the Site. It does not govern client engagements, which are governed by separate written service agreements. By using the Site, you agree to the terms of this Policy.

Information we collect

We collect only the information you choose to share with us or that is generated automatically when you visit the Site.

Information you give us through the Inquire form or by direct contact

When you submit an inquiry, request advisory review, or email or call us, you may share your name, business email address, phone number, agency or organization name, role, and the details of what you are asking about. Sharing this information is voluntary. If you do not share it, we cannot respond to your inquiry.

Information collected automatically

When you visit the Site, standard web-server and analytics tools may record your IP address, browser type, device type, operating system, referring website, pages viewed, and time spent on the Site. If we enable a third-party analytics tool, it is used to understand aggregate site performance and improve the visitor experience, not to build advertising profiles about you.

Cookies

The Site may use a small number of first-party and third-party cookies for basic functionality and, if enabled, standard analytics. You can set your browser to block or delete cookies. Blocking cookies may affect some parts of the Site experience.

We do not collect information from children under the age of thirteen. The Site is intended for professional and business users, not children.

How we use your information

We use the information you share and the information collected automatically to:

• Respond to your inquiry and evaluate whether an engagement is a fit;
• Send you follow-up correspondence directly related to your inquiry;
• Send occasional communications about CINO Vista services, insights, or events if you have opted in to receive them, with the ability to unsubscribe at any time;
• Keep the Site working, secure, and improving over time;
• Comply with applicable laws and enforce our Terms and Conditions.

We do not sell your personal information. We do not share your personal information with advertising networks or data brokers. We do not use your information to profile you for automated decisions that have legal or similarly significant effects.

Who we share information with

We share information only in the limited situations below:

• Service providers. We may use third-party providers such as email delivery, form processing, hosting, analytics, and customer-relationship tools. These providers process information solely on our behalf and are contractually or professionally required to protect it.
• Legal and safety. We may disclose information if we reasonably believe it is required by law, subpoena, or court order, or is necessary to protect the rights, property, or safety of CINO Vista, our clients, or others.
• Business transfers. If CINO Vista is involved in a merger, acquisition, or transfer of assets, information may transfer with the business. If that happens, we will take reasonable steps to notify affected users.

How long we keep your information

We keep inquiry and correspondence information only for as long as reasonably necessary to respond to your inquiry, follow up on the engagement, and maintain business records consistent with legal and professional obligations. Aggregate analytics data may be retained on a longer, non-identifying basis.

How we protect your information

We use commercially reasonable technical, administrative, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, and loss. No online transmission or storage system is fully secure, and we cannot guarantee absolute security. You are also responsible for keeping the devices and accounts you use to communicate with us secure.

Your privacy rights

Depending on where you live, you may have additional rights under state privacy laws. To exercise any of these rights, email info@cinovista.com. We will verify your identity before responding and will respond within the time frame required by applicable law.

All Site visitors may

• Request a copy of the personal information we hold about you;
• Request that we correct inaccurate personal information;
• Request that we delete personal information we hold about you, subject to legal and professional retention obligations;
• Opt out of email communications at any time by using the unsubscribe link or replying to us directly.

California residents (CCPA and CPRA)

You have the right to:

• Know the categories and specific pieces of personal information we have collected about you;
• Know the categories of sources from which we collected it and the business or commercial purposes for collecting it;
• Know the categories of third parties with whom we have shared it;
• Request deletion of your personal information, subject to permitted exceptions;
• Request correction of inaccurate personal information;
• Limit our use of any sensitive personal information you may have shared;
• Opt out of the sale or sharing of personal information. CINO Vista does not sell or share personal information as those terms are defined by California law;
• Not be discriminated against for exercising any of these rights.

You may also designate an authorized agent to make a request on your behalf, subject to reasonable verification.

Nevada residents

We do not sell your covered information as defined under Chapter 603A of the Nevada Revised Statutes.

Virginia, Colorado, Connecticut, and other state residents with comparable privacy laws

You have the right to access, correct, and delete personal information, the right to opt out of targeted advertising and profiling that produces legal or similarly significant effects, and the right to appeal a decision on your rights request. To exercise these rights or appeal, contact us at the email above.

Do Not Track

Our Site honors browser Do Not Track signals where technically feasible. If your browser sends a Do Not Track signal, we do not enable optional tracking.

Third-party websites and services

The Site may link to third-party websites, social platforms, videos, or scheduling tools. Those third parties operate under their own privacy practices, which we do not control. Please review their policies before sharing personal information with them.

Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top and post the revised Policy on the Site. If the change is significant, we will make reasonable efforts to notify users who have shared contact information with us. Your continued use of the Site after an update means you accept the revised Privacy Policy.

Contact us

Questions, requests, or concerns about this Privacy Policy:

CINO Vista Consulting, LLC
853 New Jersey Avenue SE, Suite 200
Washington, DC 20003

Email: info@cinovista.com
Phone: 202-410-8663

SMS communications

If you provide a mobile number and separately opt in to SMS, we use it for advisory inquiry follow-up, appointment confirmations and reminders, rescheduling, and related service communications. We record your consent and honor opt-out requests.

Mobile information, SMS opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Service providers may process this information solely to deliver and support the messaging service.